1) Overview
These Terms & Conditions ("Terms") govern your access to and use of UnboxStrategy.com services ("Services"). By placing an order or using the Services you agree to these Terms.
2) Services & Deliverables
We provide AI‑accelerated consulting outputs (e.g., feasibility scans, strategy blueprints, reports). Deliverables and timelines are described on the order page or written confirmation.
3) Ordering & Onboarding
After you submit a form, we may request additional information to scope the engagement. We reserve the right to decline projects that present conflicts, compliance concerns, or are outside expertise.
4) Pricing, Payment & Taxes
Prices are as listed or quoted. Unless specified otherwise, payments are due in advance. You are responsible for taxes and duties where applicable.
5) Revisions & Refunds
- Lite (Feasibility Scan): 1 revision (clarifications) within 7 days. If the report is not reasonably actionable against your brief, contact hello@unboxstrategy.com within 7 days for a good‑faith resolution; we may offer a refund at our discretion.
- Premium (DTC Launch Blueprint): includes a review session and a reasonable revision pass. Because consultant time is reserved, refunds are generally not available once work has started, but we will work with you to make it right.
- Upgrade credit: If you purchase Lite, you may upgrade to Premium within 72 hours and pay only the difference.
6) Client Responsibilities
- Provide accurate information and timely feedback.
- Ensure you have rights to any materials you supply.
- Avoid sharing unnecessary personal or sensitive data.
7) Intellectual Property
Upon full payment, you receive a worldwide, perpetual license to use the specific Deliverables for your internal business purposes. We retain ownership of our pre‑existing materials, research methods, templates, and tools. We may reuse general learnings that do not disclose your confidential information.
8) Confidentiality & Privacy
Both parties agree to keep non‑public information confidential, using it only to perform the engagement. Our processing of personal data is described in our Privacy Policy.
9) Use of AI & Third‑Party Tools
We may use reputable AI and research tools under contractual safeguards. Client data is not used to train public models. Third‑party services (e.g., form processors like Tally) have their own terms and privacy policies.
10) Disclaimers
Deliverables are for informational purposes and do not constitute legal, financial, tax, or investment advice. You are responsible for decisions and outcomes. We do not guarantee specific business results.
11) Limitation of Liability
To the maximum extent permitted by law, our aggregate liability for claims arising from the Services is limited to the amount you paid to us for the relevant engagement in the 3 months preceding the claim. We are not liable for indirect, incidental, special, consequential, or punitive damages.
12) Termination
Either party may terminate for material breach if not cured within 10 days of written notice. Upon termination, you will pay for work performed up to the effective date.
13) Governing Law & Venue
These Terms are governed by the laws of Poland, without regard to conflicts of laws. Disputes will be resolved by the competent courts in Gdańsk, Poland.
14) Changes to Terms
We may update these Terms occasionally. The “Effective date” above will be updated and, where appropriate, we will provide additional notice.
15) Contact
Questions about these Terms? Email hello@unboxstrategy.com.